I moved to Columbus in June of 1997 and started working as a contractor for Nationwide Insurance. The assignment was temporary and after it was completed in February 1998 I started working at Lucent Technologies.
My responsibilities included the following:
- Provided technical assistance to Nationwide agents for the installation and servicing of Cisco 1600 Routers and 3Com Office Connect Hubs that helped to improve the transfer of real-time data between regional and local offices.
- Communicated with representatives from AT&T and local communications companies to ensure proper technical facilitation, which resulted in improved customer services nationwide.